Scarborough Medical Group

📢 Important Update – Changes to How You Contact Us

 
From 1st October 2025, we’re introducing Total Triage – part of the NHS move to Modern General Practice.
From this date, all requests – appointments, medical advice, prescriptions, sick notes, test results, or forms – will start with a short online consultation form via:
 
 
A GP will review your request first so you see the right person at the right time – GP, nurse, pharmacist, physiotherapist, or other specialist.
This change will help us provide:
 
✅Faster urgent care responses
✅Shorter phone waits
✅Fairer, more flexible access
 
Drop-in support sessions will run from mid-September to help you get started.
 
If you don't have internet or prefer to call or visit, our team can complete the form for you.
 

Page last reviewed: 15 August 2025
Page created: 21 October 2024